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Fibre install

Curtis960
Visitor

‎02-04-2025 12:56 PM

Is there anyway I can get personally get in touch with someone who can inform Openreach there is no need for outdoor works as my building has a cpt already installed on the outside of my property building and the lines to other people's flats go under my window not able to wait up to a minimum of 30 

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1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎02-04-2025 01:00 PM

Yes, you need to call EE CS to discuss any aspects of your BB installation.

An OR eng. would still need to visit you to fit the ONT.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP