FTTP battery backup for phone etc?

chrisru · ‎08-09-2023

Does EE offer a battery backup for their FTTP offering so phones and other IP connected kit can continue to work in a powercut? I'd be interested in any experience that people have?

Thanks

Chris

Chris_B · ‎08-09-2023

@chrisru You need to purchase a UPS.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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XRaySpeX · ‎08-09-2023

No. It wouldn't be just for FTTP but any Home BB.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Chris_B · ‎08-09-2023

@chrisru You need to purchase a UPS.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

chrisru · ‎08-09-2023

Thanks Chris, and any advice on what makes sense in terms of how long to keep my local kit running, given a power loss could also have taken out our cabinet (500m away) and the local exchange 1km away?

Mustrum · ‎08-09-2023

@chrisru the local cabinet is only for FTTC and has an internal 30 min backup.

The exchange will have battery backup and diesel generators so will keep powered for days.

You just need to think of the devices you want to keep going, and for how long - ONT - Router and laptop and work out a suitable UPS for your own needs - if you are out in country perhaps longer than if in more urban areas.