15-09-2026 03:56 PM
Hi,
Just transferred from Plusnet to EE as the missus wants to retain a landline and Plusnet don't offer digital home phone.
EE told me I could retain my existing ssid and password but I can't because the password rules on the Smart Hub Plus won't accept the password so had to change it. A pain but have done it for all devices to connect to it but can't on a couple of third party wi-fi extenders which have the old Plusnet ssid and password so obviously can't connect to the EE router which won't connect directly to their ip addresses (192.168.1.82 and 192.168.1.69) to change the password, they both just timeout.
Is there any way to get it to connect to them? TIA.
Solved! See the answer below or view the solution in context.
16-09-2026 03:01 PM
@jmclaugh Well done, if you do wish and those IP's as before have never been assigned, you can use the web manager and set them to static, ie always use this IP address, your choice but happy playing with it all.👍