Ethernet sockets not working

YakeYake · ‎19-09-2022

Hi!

I moved my EE broadband to a new home and upgraded the speed to 100Mb/s a few weeks back. There was an engineer who came in and set up the boxes in my house.
Right now my Smart Hub must be connected to the port in a fairly big white box that's placed in a cupboard near the front entrance.

The red ethernet cable here is connected directly to my Smart Hub.

There are ethernet sockets in the walls in 2 rooms and one in said cupboard to which I tried connecting the Smart Hub but it doesn't work -- it say "Cable not plugged in" when I check its status connecting to the wifi.

What do I need to do in order to make these wall sockets work?

XRaySpeX · ‎19-09-2022

Yes, I would expect a house-wired Ethernet network to incorporate an unmanaged switch to make it work.

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pip11 · ‎19-09-2022

You don't need a switch. There are 2 ethernet ports on the socket under the ONT. Each port supplies one room only. If the port you've connected to doesn't supply a connection to your PC just plug in to the other port.

YakeYake · ‎19-09-2022

@pip11 There's only 1 port underneath the ONT. The other socket is a DSL or something.

@XRaySpeX I would've thought so, too, but it doesn't seem like it is 😞

pip11 · ‎20-09-2022

Then the devolper totally ignored Openreach guidelines. NB the telephone connection shown has now been ceased.

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