Community Activity

Can’t activate Apple Music add on

Hi,I’ve just purchased the Apple AirPod Pro 2 £15 a month add on with the 24 month Apple Music included, however since receiving the product I’ve no idea how to activate the Apple Music 

emloch by Contributor
  • 47 Views
  • 4 replies
  • 0 Helpful

App still not working

Afternoon My EE App not been working since December 24 have tried everything tech section has asked new email reinstall app etc anybody got the same problem. Driving me mad  

91459145 by Investigator
  • 25 Views
  • 2 replies
  • 0 Helpful

Now TV

I have switched from BT where everything was great. I  can access Sky Chanel’s but not Now TV. Now TV doesn’t recognise my email. I’ve contacted the EE technician but they can’t do anything and told me to contact Now. Now said it wasn’t their problem...

Markmckay by Investigator
  • 174 Views
  • 10 replies
  • 3 Helpful

Ported but Text issue

Recently ported over to EE from Vodafone keeping my original tel number  ,  when calls are made from mobile to any landline or other mobile my original number is displayed correctly on receivers handset. ...............But, if i send a text message f...

BillMcD by Investigator
  • 59 Views
  • 5 replies
  • 1 Helpful

Esim

I have a physical sim how to I get it changed to a e sim?

Roo1982 by Explorer
  • 34 Views
  • 3 replies
  • 1 Helpful

Request for Raffle Prize Donation

Hi EE Team,I’m reaching out on behalf of the Luton Rugby Club Under-15s, a team of 22 boys who’ve played together since their U7 days and reached the Bedfordshire Cup final this season.We’re organizing a team-building tour to Europe in October 2026 f...

Mikee-B by Visitor
  • 30 Views
  • 1 replies
  • 0 Helpful

One account

I have both broadband, and mobile, I have All Rnd SIM UnI £36 6MHP, but I’m getting no £20 discount, even though it’s says I have the one account, please helps thank you. 

Cat5e cable and 500mbps

I have 500mbps speed and a BT smart hub 2. I run a Cat5e cable 50m to an outhouse but only get 90mbps there. Wi-Fi in the house is approx 500. After contacting BT technical help, they told me that Cat5e will not support 500mbps and will only give 100...

Resolved! Pocket Landline

Has anyone had their pocket landline service completely cut off without any warning?Our business has had no landline for 5 days and EE just say there is a “global issue”. No time frame of repair…This has wrecked my business and I am none the wiser as...

Away in south east Asia

Trying to set up my pay as you go sim (was told by the guy in the ee shop I would be able to do this while away) but having no luck I am able to receive texts from EE only (verification codes etc) but otherwise nothing is working… Is there anything I...

Auts99 by Investigator
  • 52 Views
  • 8 replies
  • 0 Helpful