Ending my contract early

cat1299
Explorer

‎28-03-2023 08:07 AM

Hello!

 

I am wondering as I am leaving my flat sooner than expected.. how can I arrange to finish my broadband plan at month 18 instead of 24 (6 months early) I can´t find information online.

 

Let me know,

Thank you!

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎28-03-2023 08:14 AM

@cat1299  you’ll need to call customer services to do this. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
XRaySpeX
EE Community Star
EE Community Star

‎28-03-2023 11:00 AM

@cat1299 Yes, but you'll have to pay Early Termination Charges as set out on p15 of EE TV, Broadband and Home phone price guide

Can't you do a Home Move of your BB to your new place?

 

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP