EE won't replace my old BT Hub 2 with an EE router.

[Helli]

Today my EE broadband went live; I transferred from BT.  They won't replace my old BT Hub 2 with an EE router.  They tell me there is no need.  If they were all the same then why are there so many different ones out there.

My old BT package was wifi 5.  The new EE package is wifi 6.

Am I the only one?

[Helli]

I was with BT, but today the transfer to EE was complete.  God help me!  I have 14 days to leave EE.

[Helli]

BT staff are clueless.  Two told me that the package I am now on was wifi 6.

[JimM11]

@Helli As long as you where not out of contract with BT then transfer to EE was without any penalty, but if you do leave and where in contract BT wise, all that penalty charge will be applied at termination just incase you were or not sure as it was not raised before!  

[JimM11]

@Helli Package has nothing to do with what wi-fi standard is applied, that is all down to the Equipment that is used nothing else!