Community Activity
Now tv subscription
I have a sky sports package but can’t work out how to watch it on my phone. I assuming I need to log into now tv but I don’t know my log in details and won’t let me reset my password
EE Smart Hub Pro - DDNS broken after latest firmware update?
Configured DDNS when i initially setup the new Smart Hub Pro and it was working fine, updated overnight to firmware version r2.64.3-R-1213091-PROD-1 and now DDNS sits at connecting constantly and doesnt update. Anyone else experiencing the same issue...
Help to change the tariff
Hello, I'm not saying In Englis, Help me change my £15 and 75GB plan, my phone number +447847111363
Not sure if possible. Sky Router
Thought I would ask a question, not sure if possible.So I have signed up with EE for the 1.6gbps and Smart Hub Pro Wifi 7.Initially due to install this week, but got a new date of 27th June. Wifi is weak, so the fact Im getting a Smart Wifi Pro devic...
EE TV Box Pro VS Apple 4K Box
HII am soon going to take up EE Broadband with EE TVI am aware I can choose either the EE TV Box Pro OR the Apple 4K Box. I have watched some YouTube videos on them both to try and give me the best understanding, I am still undecided on which to choo...
Has anyone seen an issue with their EE SIM when using a 5G router
I use lots of EE data sims with my business and over the past 6 months most of my EE sims will not work in my 5g routers.They all work fine in a 4g router.I have tried Robustel, Viprinet, Teltonica and Celerway 5G routers and they all fail to recogni...
EU Roaming query
Hi there,I’m going on holiday to the Canary Islands in 2 weeks. I have a query around EU Roaming, since changes were made to Roaming last year.I currently have 3 lines with EE :-Ultd Mins, Texts and 40GB internet on my phone (taken April 2021)Ultd M...
Coverage in Queslett and Pheasey
We are aware of a signal issue that is affecting some of our customers in the Queslett and Pheasey area. Our mast in the area had to be removed from the existing site at the end of May 2025, as this was requested by the site owner. Our engineers ...
EE Gamecard wrong PIN
I received a text this morning with a Gamecard voucher number and PIN code. It says that the PIN code is wrong... i could try 9999 different combinations until i get it right, but is there an easier way? I have emailed the 3rd party company, but no r...
Live chat
Hi, is it usual that Live Chat is unavailable under Help, all day Sunday?