EE WIFI 7 router / BT Full Fibre 900

[MarcusPos]

I have BT Full Fibre 900 but do not get what I believe should be minimum speeds (only about 600 mbps via WiFi) - is it possible to get your the EE WiFi 7 router to see if this speeds things up?

[marco806]

i got the Xiaomi Mesh System AX3000 NE(2 pack) to replace the terrible bt router and the just as bad discs.

im also on full fibre 900, just renewed at £39.99 which in itself is a bit bizarre given they are trying to push folk to EE

The Xiaomi Mesh System AX3000 NE(2 pack) has made a huge difference for not much money - i paid £69.99 for the 2 pack

its wifi 6, its all thats needed tbh.

[marco806]

the speed is only guaranteed with ethernet connection is my understanding..

[MarcusPos]

I have a BT/Openreach engineer coming tomorrow afternoon, let’s see what they say…

[brook_heather]

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@MarcusPos wrote:

Appreciate that but it is not what is promised under the guaranteed speed 😠

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The speed guarantee clearly only applies to speeds to the Hub not to speeds to your devices whether wired or wireless:

How the Stay Fast Guarantee works

You’ll get your very own Stay Fast Guarantee speed when you join with us.

We constantly check and optimise your speeds, but you can also test the download speed to your hub in My BT. If it’s slower than it should be, we’ll run checks to fix the problem and send out an engineer if needed.

[marco806]

Indeed..these providers are cowboys..That should be headlined in their sales pitch rather than "900".

They should also provide a router fit for purpose rather than taking their customers as ignorant mugs