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EE Smart Router/ BT Smart Hub 2 Combined WiFi Bands of Public Concern

XRaySpeX
Grand Master
Grand Master

‎07-05-2021 01:07 AM - edited ‎13-05-2021 04:06 PM

BT Smart Hub 2 router 'damaging' home networks

 

The BBC reports that a fix from BT is said to be on its way. I am not aware of EE's plans for this but would expect it to follow.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful
15 REPLIES 15
Christopher_G
EE Community Support Team

‎07-05-2021 09:19 AM

That's interesting. Thanks for posting about this, @XRaySpeX.

0 Helpful
Pezza91
Investigator
Investigator

‎07-05-2021 09:02 PM

Ironically I am finding the EE Variant alot more reliable than the BT version when I had it. Yet its the same device just rebadged... It will interesting to see what happens.

0 Helpful
pip11
Scholarly Contributor
Scholarly Contributor
In response to Pezza91

‎07-05-2021 09:13 PM

Not just rebadged but different firmware.

0 Helpful
Pezza91
Investigator
Investigator
In response to pip11

‎07-05-2021 09:17 PM

No its actually the same device just different outer appearance. 

0 Helpful
XRaySpeX
Grand Master
Grand Master
In response to pip11

‎07-05-2021 11:03 PM

The firmware is part of the badging!

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful
Aphid
Established Contributor
Established Contributor
In response to XRaySpeX

‎13-05-2021 04:50 PM

Is the EE Smart Router (equievement to BT SmartHub 2) the same router supplied as standard with EE Superfast Broadband, Fibre Max 100, 300 and 900, quoted as “New EE Smart Hub router”?

0 Helpful
XRaySpeX
Grand Master
Grand Master
In response to Aphid

‎13-05-2021 04:52 PM

@Aphid : Yes.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful
Aphid
Established Contributor
Established Contributor
In response to XRaySpeX

‎13-05-2021 05:00 PM

Thanks. Ive been pleased with my BT SmartHub 2 in terms of performance, reliability and WiFi range so good to know that i can expect the same from EE. Hopefully 😊

0 Helpful
XRaySpeX
Grand Master
Grand Master
In response to Aphid

‎13-05-2021 05:07 PM

@Aphid : Thanks! You're welcome 🙂 ! Glad I could be of assistance

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)