09-01-2025 11:47 AM
EE Smart Hub SH20A / Product No. GRV9517UAC34 2-A-SA / Serial number: +112133+194200****R
I was just sent this hub by EE. This is what it says on the nameplate on the bottom of the hub. Apologies for substituting **** in the serial number, for security reasons.
Can anyone please tell me if this is the latest version of the EE Smart Hub, or perhaps an earlier version? The 2020 version? I was not expecting it to be a Smart Hub Plus, but I was expecting it to be the latest version of the Smart Hub.
I've seen other posts on here talk about SH(2023) as being the latest version of this hub. Please can someone tell me what it actually says on the nameplate of the SH(2023) for its Model Name, Product No. and Serial number? Thank you.
09-01-2025 06:38 PM
@Jez54 Does not work like that, if you get 150Mb/s Ethernet, then you can get the same wireless as well, it is all a shared resource, 150 is the max, when you wireless test you need to make sure that all the other wireless and wired are NOT doing anything activity wise to pull your signal away, and that your device is capable of the 150mb/s on a wireless stream....
If you have clamped on the 2.4ghz band then a 1 x 1 device is 70mb/s theory and about 50mb/s practicable on average speed. That is possible what may be happening. If you look at the laptop wireless properties it will show you the sync speed up/down and similar on the phone, may display the connected rate...
09-01-2025 07:28 PM
@XRaySpeX Yes those are the results that I took a photo of. Then I highlighted the links and used copy / paste to bring them here, where they looked just like the text displayed in TBB. What the other results were is a mystery. I'm just glad someone round here knows what they are doing.
@JimM11 I have the 5 GHz band switched off because I have found, with the stone & brick walls here, often damp in winter, the 5 GHz band has less penetration and can therefore be rather less reliable. So that will be what it is then!! Simples, when you know the answer!! I've learned something today (2.4 GHz = 50 Mb/s practical max) that I did not know before, so thank you.
09-01-2025 07:37 PM
@Jez54 For you guidance, 1 x 1 2.4ghz = 70, 2 x 2 2.4ghz = 150, these are wireless N Wi-Fi 4 spec's, 1 x1 and 2 x 2 are the antenna's in the devices, some laptops are 1 x 1 but mostly 2 x 2, you can determine by looking at the properties for the wireless device, curve ball on wireless N is it can use the 5Ghz band and on a 2 x 2 device takes the speed to 300mb/s.
Speed is worked on average, as rated * 70%, so 70mb/s * 70% = 50mb/s so does kind of equates to your test. At least you know, Ethernet gets you there and that your 150mb/s is live on your fiber connection.
09-01-2025 07:48 PM
@Jez54 As a little footnote for you, unless the 5Ghz band is causing you issues which it really should not, then turning it off is only hurting the devices that are close enough and can connect to the band, when on the 5Ghz with that router it is possible to get around the 500mb/s, although your pipe to the ISP is only FF 150, would give it a try, you will know if stability is a general problem, then you can just turn it off again...
10-01-2025 12:28 AM - edited 10-01-2025 12:31 AM
Actually, since 3 PM yesterday when I posted my 150 Meg speedtest I've been getting peculiarly low & variable speeds of anything between 30 & 60 Meg. I couldn't understand this as I've always had about 150 Meg. I thought my PC was getting mixed up with my 80 Meg FTTC line which I also have at the mo'.
I'm now back at 150 Meg. Perhaps something went on at EE's end. So try it new.