Mostly posting this to vent my frustration...
I've been in IT a long time. I bought my first wifi router in 2004. It was okay, not great, wifi devices from the early 2000s were not great by modern standards. As time has gone on I stopped buying my own router because the one provided by various ISPs was usually "good enough". But now, 22 years later I recently upgraded to Full Fiber and switched to EE. I think the Fiber connection might be really good. But I can't really tell...
... because this EE Hub is the worst router I've ever experienced. I'm now looking at forking out another £100 because the one provided by EE isn't fit for purpose.
- It has randomly rebooted more than 10 times so far while I'm on the internet in the past two weeks. It's probably rebooted a lot more. 3 of them kicked me out of important work calls.
- Several times it's somehow reset some but not all of its settings resulting in the DHCP server handing out addresses that it wasn't supposed to and causing IP conflicts.
- It has problems routing traffic from the WiFi to wired to some wifi devices.. I've been having connectivity issues from my laptop to a gigabit wired device with pings spiking up to 1,600ms plus some packet loss. Yet this same device has consistent 2ms pings to another wired device. And I can ping the other device with a consistent 8-10ms ping from my laptop, no spikes, no packet loss. Likewise, my laptop can ping google with 11-17ms pings. So this is not my laptop wifi playing up.
- I strongly suspect I'm not getting the value for money out of the fiber connection because the Wifi does just seem slow. Certainly slower than I'd had on other Wifi 6 networks.
In minor, lesser gripes:
- It now forces HTTPs when you go to the admin page, but offers no mechanism to provide a certificate and is hard-coded to use a somewhat useless certificate for bthomehub.home
- The admin password treats short (low entropy) passwords as only a warning, but absolutely prohibits a long (high entropy) password without a number 🙃
- The rare times I need to configure it, UI is extraordinarily slow, slower even that the 8 year old bt home hub I was using previously.
