EE App shows online status as wrong

[Rky]

EE App > Manage > Broadband > Wifi Controls > Smart Hub Plus

 
It shows my PC is online and says This Device You but it is my iPhone not PC, PC is off since yesterday 

[Chris_B]

@Rky  Try switching off the router for 30+ seconds and then restart it.   It looks like it’s got mixed up that all. 

[Rky]

Thank you, I tried but still same results 

[JimM11]

@Rky The app is not very good at getting correct status of a device or to ID the device correctly etc, similar the web interface can be the same, do you have a specific worry about something, the only thing it gets correct is that some device is connected and its just picked the wrong one.... 

[Rky]

I have shared the issue so that EE app team can fix this. 😊