EE App shows Full Fibre is here - Yet when upgrading only getting FTTC plans

[MarcusB1]

As per title:

Is this a mismatch between the app and online account as when I follow Upgrade Now I only get presented with FTTC plans not full fibre.

There has been recent activity by a company called Comm Plex laying fibre and installing CBT's on poles both near my home & outside it (image below of the CBT outside my property).

Comm Plex seem to be doing this on behalf of Openreach.  The image below is a 4 port CBT, where I live it would only serve 4 or 5 addresses as there are other nearby poles with CBT's on them for the other properties.

I have checked Openreach and they show only they are building in the next 12 months even though a majority of the area is a Full Fibre area,

The big one next to it is a Virgin Media Fibre CBT

[MarcusB1]

@XRaySpeX  Correct ☺️ not showing on the BT checker, sure I read in this community that it updates on a Friday.

Openreach website does show full fibre, checked with 1 or 2 competitors where I can order Full Fibre on the Openreach network.  Just a case of checking back with EE in a few days.

[MarcusB1]

@XRaySpeX  Bit of a further update, so essentially back to square one, App & online account shows "Woohoo! Full Fibre is here.

Click "upgrade now" and only get presented with part fibre packages.

[XRaySpeX]

Until "WBC FTTP" appears in the BT Checker you won't get it from EE or any other OR-based ISP no matter what their own websites say.