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EE App not Connecting to EE Smarthub

MickeyMost2
Investigator
Investigator

OK. From reading around I realise this is not a new issue. Nonetheless, I cannot connect my android phone EE app to my EE smarthub which I have had for about two months. I have checked that the hub has the latest software, have updated the EE app, reset the hub, deleted and reinstalled the app and still it refuses to connect. I am on the phone to EE and have been waiting over 30 minutes.........so far. Is there a solution out there somewhere?

20 REPLIES 20
Linzi_H
EE Community Support Team

Hi @ernes 

That's brilliant news, thanks so much for letting us know.

Linzi 😊