Don't switch from BT to EE

[Etholl20]

Just over 7 days ago I was conned into moving in group from BT to EE, I was told the technology was better than BT but since I moved my broadband has cut out multiple times, sometimes for over an hour, I work from home so this is a sh*te service. It has come to the point where we have cancelled the connection within the 14 days and are going with another provider. I am not one to normally post reviews unless they are positive but I felt it necessary to warn prospective customers what they are getting themselves into.

[Chris_B]

@davidoff3  Broadband has nothing to do with roaming.   It’s a mobile phone service and you only get it if you select a tariff that has it included.  Sounds like you didn’t. 

[XRaySpeX]

@davidoff3 : You don't get roaming with Home BB. How can you? The BB is supplied to your fixed home location. You can't take it elsewhere.

[davidoff3]

They also have a mobile phone service and they conned me into moving from BT to EE with the promise that my free roaming would continue. You obviously either work for them or you're a troll.

[davidoff3]

They also have a mobile phone service and they conned me into moving from BT to EE with the promise that my free roaming would continue. You obviously either work for them or you're a troll.

[XRaySpeX]

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@davidoff3 wrote:

They also have a mobile phone service.

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Indeed EE does & it involves roaming. However you leached into a thread in the Home BB forum where roaming is impossible.

Obviously I am neither!