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Do ee do static ip addresses.

markoliver_76
Investigator
Investigator

Hi can you tell me if ee does a static public ip address? I don't mind paying extra,   I've noticed if I have a dynamic ip address all online gaming is unplayable, like im a full 1 second behind gameplay.  Do ee use cgnat on there full fibre products? At my previous isp I could use a static ip and I could setup a 1 to 1 nat on my dd wrt router and not once had any gaming problems. 

2 REPLIES 2
Northerner
EE Community Star
EE Community Star

Hi @markoliver_76 

I don't believe EE offer that service.

You have other issues it sounds like. Are you console or PC, ethernet or WiFi?

What current service and router do you have? 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
XRaySpeX
EE Community Star
EE Community Star

EE do not provide static public IP addys. EE do not employ CGNAT on their fixed Home BB products.

However that wouldn't be the reason your gaming is delayed.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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