Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Connected to router but no internet. Repeat, repeat, repeat

TonyBaker
Investigator
Investigator

‎24-05-2026 12:10 PM

I am at my wits end. If it's not one device it's another, the same old 'no internet'. Sky Q is the worst and I had to disable settings in the Sky box to make sure it didn't go into standby, I mean why should I? Other devices such as Alexa, Hive, Google TV, Firestick, Android tables, Android phones all have the same repeating issue. Resetting devices and router often every day is not an expected level of service. I will defo be leaving EE as soon as I can. What are the permanent fix solutions as i can't find any having done all the stuff recommended. It just goes on and on and on.

0 Helpful
10 REPLIES 10
Spik3y
Established Contributor
Established Contributor

‎26-05-2026 01:16 AM - edited ‎26-05-2026 01:23 AM

@TonyBaker 

Have the Hive and Blink got a channel setting?  Most RF devices  have a choice of 2 or 3 transmitting frequencies. Some have a numbered switch under the base or in battery box. If so try changing one at a time, you can always put it back if it doesn't help.

How close is the Hive  to the router, if close can you move it  away?

0 Helpful