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Concern

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Agua_de_mayo
Visitor

‎23-01-2026 11:35 PM

Good Day i have concern i apply for my broadband and it will deliver on weekdays but my problem is i have work on weekdays is it ok if it will set up on 5pm or 5:30 on weekdays?

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JimM11
Community Hero
Community Hero

‎24-01-2026 08:49 AM - edited ‎24-01-2026 08:52 AM

@Agua_de_mayo Are you looking for a time slot to get it installed, YOU have to accommodate when you are given the time, if you don't or cannot do it then arrange for someone else to be available at the time slot given!

If you are just getting a EE Router supplied and the connection is already done, working etc then yes just connect whenever YOU get around to doing it, no problems with that! Issues then you need to work out what!

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JimM11
Community Hero
Community Hero

‎24-01-2026 08:49 AM - edited ‎24-01-2026 08:52 AM

@Agua_de_mayo Are you looking for a time slot to get it installed, YOU have to accommodate when you are given the time, if you don't or cannot do it then arrange for someone else to be available at the time slot given!

If you are just getting a EE Router supplied and the connection is already done, working etc then yes just connect whenever YOU get around to doing it, no problems with that! Issues then you need to work out what!