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Cannot connect to mail servers via EE Broadband

DAHLIA1987
Investigator
Investigator

‎01-08-2023 06:31 PM - edited ‎01-08-2023 06:35 PM

For some reason, I cannot connect to any mail servers through Outlook 2019 through my EE Broadband. It keeps saying it cannot connect. I've disable my VPN and Fireweall but this has made no difference so it appears to be the access via EE Broadband. IS anyone else having the same issues?

0 Helpful
11 REPLIES 11
DAHLIA1987
Investigator
Investigator
In response to Chris_B

‎03-08-2023 09:20 AM

Hi Chris,

Everything was working well until recently. I didn't have any problems. I was accessing all my emails through outlook.

The only thing that seems to be differnt was an update from Windows.

0 Helpful
Leanne_T
EE Community Support Team
In response to DAHLIA1987

‎03-08-2023 10:32 AM

Hi @DAHLIA1987 

Please report this to our broadband care team, they will get this looked into for you. 

Leanne.

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