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Cancelled order

Bodlowes
Visitor

‎01-09-2026 09:22 PM

I’m new to ee and just when i think im making progress and  I chase order installation date for fibre . It says complete. Cancelled . 

Bodlowes_0-1788294053184.png

I haven’t cancelled any order and I’m expecting an engineer to visit on the 3rd sep .I’ve spent so much time trying to resolve this problem I’m losing interest 

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1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎01-09-2026 09:28 PM - edited ‎01-09-2026 09:28 PM

You'll need to call CS & find out what's going on & whether eng. is still booked for that date.

Losing interest in BB? Never 😉 !

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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