12-03-2026 06:43 AM
Hi I can’t manage Broadband through the app when trying just get this message.
We can't load this right now
There's a problem loading your broadband and WiFi Controls services. Try again later or get in touch if it's urgent.
Very frustrating tried logging in and out of app deleting app and reinstalling, Rebooting router but still getting same issues.
Solved! See the answer below or view the solution in context.
13-03-2026 04:16 PM
Hi @Gazlad09
Thanks for coming to our community.
As @JimM11 has advised, our technical team would need to look into this further. You can see the ways to contact them here Contact Us To Request Technical Support for Broadband and Landline.
Lesley
12-03-2026 01:09 PM
@Gazlad09 Call EE CS!
13-03-2026 04:16 PM
Hi @Gazlad09
Thanks for coming to our community.
As @JimM11 has advised, our technical team would need to look into this further. You can see the ways to contact them here Contact Us To Request Technical Support for Broadband and Landline.
Lesley