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Can’t Manage broadband

Gazlad09
Visitor

Hi I can’t manage Broadband through the app when trying just get this message.

We can't load this right now

There's a problem loading your broadband and WiFi Controls services. Try again later or get in touch if it's urgent. 

Very frustrating tried logging in and out of app deleting app and reinstalling, Rebooting router but still getting same issues.

1 SOLUTION

Accepted Solutions
Lesley_W
EE Community Support Team

Hi @Gazlad09 

Thanks for coming to our community.

 As @JimM11 has advised, our technical team would need to look into this further. You can see the ways to contact them here Contact Us To Request Technical Support for Broadband and Landline.

Lesley

View solution in original post

2 REPLIES 2
JimM11
Community Hero
Community Hero

@Gazlad09 Call EE CS!

Lesley_W
EE Community Support Team

Hi @Gazlad09 

Thanks for coming to our community.

 As @JimM11 has advised, our technical team would need to look into this further. You can see the ways to contact them here Contact Us To Request Technical Support for Broadband and Landline.

Lesley