Can someone explain in simple terms

[Onslow52]

Ive got my broadband with EE, not fibre, which I pay for. The landline is BT and someone else in the house pays for that

I had a problem recently where we lost the dial tone( its happened before), a fault was raised and its was fixed

The broadband speed drops when the land line doesnt work to 1.2m/b and usually goes back to the normal of 7.5/8 ( I know thats slow but its plenty for what I do) but its stuck on 2.2m/b now

I phoned to get it fixed and long story short they are sending me a new router because I changed to aftermarket one!

Anyway this has made me think about moving to something a bit faster

How does it work regards the landline not being paid for by me and if I get newer broadband as I seem to see you lose the landline  if I go for a fibre upgrade? I wont go full fibre

Would the landline with BT need cancelling? Would all calls become free if they went digital? Im confused by the whole thing

Th BT landline bill payer is in his 80s and I dont want him losing the phone or his number he struggles with things as the best of times

Thanks

[XRaySpeX]

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@Mustrum wrote:

The issue is, a change of service on the line will cancel the phone service.

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No, it won't & hasn't for me! Yes, in time it may but for now not as long as you leave the landline contract alone.

[Mustrum]

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@XRaySpeX wrote:

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@Mustrum wrote:

The issue is, a change of service on the line will cancel the phone service.

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No, it won't & hasn't for me! Yes, in time it may but for now not as long as you leave the landline contract alone.

Of course it will, you ordered a new line, so are only giving partial information.

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[Onslow52]

I will push BT to check the line again I will check just how noisy it is. 

I will research what I'm going to do down the road. But I will have to change eventually and also move everything around in the house to accommodate 

[XRaySpeX]

Oh dear, @Mustrum , you don't understand anything & are making false assumptions. I've had 2 landlines to my house for over 20 years, 1 carrying BB & the other voice. Nowt new there!

You have no experience of a separate landline; I have for ages over various types of BB & in the current WLR withdrawal climate!