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Community Activity
Free tv box on sign up
I signed up to EE on 09/09/2024. As part of my subscription I got EE TV, I was informed I would receive an additional free tv box inckuded in the subscription. When the order was created the additional box was missed off the order. The saleswoman c...
Can’t activate Discovery+
EE TV went live this morning, but cannot activate Discovery+ Basic which is included with my package just keep getting this message.. discovery+ Basic You’ll go to discoveryplus.com to create your account and activate. We've had a problem loading thi...
Latency on Apple TV 4k
I’ve just received my EE Apple TV 4K having already been a long term Apple TV user. Service will be switched on on Monday and I’m looking forward to seeing how it is. However,I’m wondering what others experience is of the latency of live TV? I’ve got...
Discount not appearing in basket
Hi.I received a text message from EE as a thank you for being a customer, offering a £10 monthly discount on any new phone on any plan if I upgrade by 31/03.I selected an upgrade, proceeded to the basket, but the monthly discount offer was not applie...
Device List in Hub Manager v EE App
Hi all. I have connected to FTTP with EE moving away from BT for the better EE hub. On the BT Smart Hum you could log in to the hub manager via IP address and edit device names, set static IP addresses etc. However with EE you have to do it via t...
Lost landline number
Similar to many other cases I've read on here. We have, today, migrated from a Plusnet copper line to EE full fibre. We were moved by Plusnet and given a guarantee of retaining our phone number when moving to EE and digital voice. Our move happened ...
Resolved! EE GameCard bundle not received
I bought a new AMD graphics card that comes with £150 EE Game card, but i have not received any text message with the code or anything. I need help with getting it.
WiFi 7 extender keeps disconnecting from my ethernet connection
Please can anyone help with this. I have set up the WiFi 7 extender in my office and connected to my pc via an ethernet cable direct. However every so often it disconnects and then switches to WiFi.
Landline - why have I lost caller ID
Can anyone help. My landline no longer shows caller id on incoming calls!
Resolved! Iphone 16 stock
I ordered an upgrade to a 16 teal 265GB. It’s saying that the order is confirmed but I haven’t received any updates regarding delivery. I was wondering if it’s low in stock, when would it be delivered? Or is it possible to change the colour to anothe...
