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Can I stop 2 having to login to post/reply?

bigrob
Established Contributor
Established Contributor

Hello

I know this isn't really in the right place but wasn't sure where else to post.

When on my phone or tablet, I login to the community, read threads etc.

However, even when logged in, every 'helpful' like or if I want to comment on a post or start a new one, I get asked for my username and password.

Is there a way to turn this off or am I being daft and missing something?

Thank you.

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@bigrob  once you’re logged in you should be able to give helpful or even comments without having to re-log back in,  have you tried clearing your browser history and cookies?   Only after a set  period of time are you automatically logged out.  not sure what the time frame is but it’s at least an hour and that’s if  you are not active on the forum, ie just close the web browser. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@bigrob  once you’re logged in you should be able to give helpful or even comments without having to re-log back in,  have you tried clearing your browser history and cookies?   Only after a set  period of time are you automatically logged out.  not sure what the time frame is but it’s at least an hour and that’s if  you are not active on the forum, ie just close the web browser. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
bigrob
Established Contributor
Established Contributor

@Chris_B 

Thank you. Tried clearing in Chrome and it is the same.

But seems to be working ok in Firefox.