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Call divert from landline

Pixi009
Visitor

‎29-12-2022 07:11 PM

Hi 

 

so I’ve just changed from bt mobile to ee. I’ve kept my number. I had call divert set up from landline to my mobile now it’s suddenly stopped working. It shows the call coming through then instantly cuts off. I’ve contacted BT who assure me it’s all ok that side so problem is with ee. How can I fix this? I need it sorting urgently for work 

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2 REPLIES 2
bristolian
EE Community Star
EE Community Star

‎29-12-2022 07:12 PM

Have you tried cancelling the divert and setting it up again?

Can you make a call from the same landline to your mobile, OK?

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XRaySpeX
EE Community Star
EE Community Star

‎29-12-2022 07:16 PM

With EE you need to buy All You Need To Know About Call Plus add-on for £5 pm.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful