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Bt phone and EE broadband?

aaron84
Investigator
Investigator

Hello, 

I've ordered an EE broadband, but would like to keep my BT landline phone and number. Is this possible? Will the BT phone line work after I install the router?

Any help appreciated!

Thanks.

12 REPLIES 12
XRaySpeX
EE Community Star
EE Community Star

@Mustrum wrote:

EE do not do Broadband only,


What are you talking about? Of course they do. On FTTC they do Fibre W/Out Landline (SOGEA). On FTTP you do not have to take voice. It's Landline Only that EE doesn't do but BT does.

 


@Mustrum wrote:

Since September last year Openreach have had a stop sell on any changes to phone lines.


It's a stop sell only on new analogue lines. I'm not suggesting OP take any new line but to keep his existing BT line unchanged. That's what I'm doing at the moment whilst having BB from EE w/out any voice component.

It occurs to me that you may mistakenly believe that you can only have 1 analogue landline to a property. That is not the case. Many properties have the BT cable coming in containing 2 lines, of many of which 1 is not used. I have such 2 active lines; 1 for BT landline & 1 carrying EE SOGEA BB.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
cliveoverlander
Visitor

I know this is quite a late answer and my circumstances may well be different from yours BUT it might be useful. In my previous home I had two  BT analogue lines. One was used exclusively for my intruder alarm system to send signals to the monitoring centre. It had a full telephone number but I did not use it to make calls for some time) This was totally separate from my other BT landline I did use to make calls. A couple of years later I added broadband and calling facilities to the "alarm only" line. At some stage BT/OpenReach converted the lines to  FTTC - Fibre To The Cabinet .  I moved to a flat almost 5 years ago and took both BT lines with me. I kept my lines as separate accounts (but on the same BT bill): one as a Broadband with calling facilities and the other (that I had had for well over 30 years) as a standard (ie non-broadband line); they were both FTTC.  I added BTTV (which was re-branded as EE TV) to the broadband line and last year changed that  line to Digital Voice and "became" an EE customer with a new account number. I retained the other (calls only) BT line which I switched, just a couple of months ago, to Digital Voice with BT and got an additional (new) router for it; all works quite well.  For that line I retained both my BT account and telephone numbers and I am billed by BT (although their telephone helpline agents do represent both providers); this line line does not have broadband capability under the terms of my current contract. I hasten to add that I moved within the same "telephone exchange area" which may be a relevant factor.  (PS: and we are still waiting for Full Fibre - FTTP - to our block of flats 😎)

@cliveoverlander : This confirms it is possible to have a BT landline running separately alongside a BB line from another provider.

I had similar to yours but at only 1 location; 2 lines to my house:

  1. A BT landline billed by BT.as my main phone no. over all time.
  2. Starting off as a 2nd BT landline hosting ADSL BB & then FTTC. Then I released the phone no. & the BT contract on that line by converting to FTTC SoGEA. More recently I have gone to FTTP on this line. In my case the BB has always been from EE & its predecessors.
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP