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Broken box

Edthered
Visitor

‎08-02-2023 04:26 PM

 
0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎08-02-2023 04:27 PM - edited ‎08-02-2023 04:27 PM

Which box? Your router, the ONT or a modem? How do you know it's broken?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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pip11
Scholarly Contributor
Scholarly Contributor

‎08-02-2023 05:28 PM

Whatever box just ring EE on the number @XRaySpeX gave you and they will send you  replacement. That is of course it is actually broken. You've given nothing to go on.

0 Helpful