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Broadband

IJordan9I
Visitor

‎04-11-2024 04:38 PM

Got EE broadband today and its really bad constantly lagging while trying to game got WiFi booster on and all connected any fixes?

0 Helpful
2 REPLIES 2
Christopher_G
EE Community Support Team

‎04-11-2024 06:47 PM

Hi @IJordan9I 

Welcome to the community.

What device are you gaming on? Are you able to run a connection test on it to see what speeds you're getting?

Chris

XRaySpeX
EE Community Star
EE Community Star

‎04-11-2024 10:21 PM

@IJordan9I : Which EE BB plan are you on including its speed? What EE router do you have?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP