Broadband
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05-12-2023 02:40 PM
How do I get to talk to someone about my broken EE Broadband, I am tired of going round in circles with the diagnostic bot !
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05-12-2023 03:09 PM
@TedV Details are listed below, or you could ask on here to see if we can help you.
https://ee.co.uk/contact-ee/technical-support/broadband-landline
Contact us about your broadband and landline
Text EE for a call back
If you need help with your broadband, text HELP to 66033
If you need help with your landline, text PHONE to 66033
Charges may apply at your standard rate.
- We’ll run tests on your connection to find out what’s going on.
- If you need an engineer, we’ll text you in 15 minutes to book a slot.
- If you don’t need an engineer, we’ll call you within 30 minutes to help solve your issue.
Opening hours:
Monday to Friday, 8am to 9pm
Saturday and Sunday, 8am to 8pm
Call us
We’re open every day:
Monday to Friday, 8am to 9pm
Saturday and Sunday, 8am to 8pm
Call from your EE mobile
150
See call costs
Call from a landline or another provider
0330 123 1105
