Broadband

[54Waterloo]

Can we offer me a lower broadband fee

[Chris_B]

@54Waterloo   Ate you looked to move over to EE for your BB or are you already an EE BB customer?   

[54Waterloo]

Hi there
I’m already (since it changed from Orange) with EE phone and broadband, BB recently shot up to £24.99 and they said that’s their best rate. Like everyone else I’m having to cut back wherever possible. Do EE offer a pensioner rate
Thanks very much
Anne

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[Schockwave]

@54Waterloo , I cannot see them lowering it, that is the best rate they can offer, sorry, but that is still a good rate, if you have spoken to EE and told them that you are a pensioner and asked about the best rate as a pensioner, then not sure why you would think that you should be able to get it lower.

[54Waterloo]

I haven’t asked about a pensioner rate but I will now, thanks for that

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[XRaySpeX]

@54Waterloo : EE don't offer Social Tariffs for BB. You'll need to look at BT, Sky, VM, Voda & others - see Cheaper broadband and phone packages - Ofcom 

[Schockwave]

@54Waterloo , you are welcome, let us know how you get on as this could help us help other customers with the same question.

[54Waterloo]

Thanks very much for this 👍

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[XRaySpeX]

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.