Broadband

54Waterloo · ‎23-07-2023

Can we offer me a lower broadband fee

Chris_B · ‎23-07-2023

@54Waterloo Ate you looked to move over to EE for your BB or are you already an EE BB customer?

54Waterloo · ‎23-07-2023

Hi there
I’m already (since it changed from Orange) with EE phone and broadband, BB recently shot up to £24.99 and they said that’s their best rate. Like everyone else I’m having to cut back wherever possible. Do EE offer a pensioner rate
Thanks very much
Anne

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Schockwave · ‎23-07-2023

@54Waterloo , I cannot see them lowering it, that is the best rate they can offer, sorry, but that is still a good rate, if you have spoken to EE and told them that you are a pensioner and asked about the best rate as a pensioner, then not sure why you would think that you should be able to get it lower.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

54Waterloo · ‎23-07-2023

I haven’t asked about a pensioner rate but I will now, thanks for that

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XRaySpeX · ‎23-07-2023

@54Waterloo : EE don't offer Social Tariffs for BB. You'll need to look at BT, Sky, VM, Voda & others - see Cheaper broadband and phone packages - Ofcom

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Schockwave · ‎23-07-2023

@54Waterloo , you are welcome, let us know how you get on as this could help us help other customers with the same question.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

54Waterloo · ‎23-07-2023

Thanks very much for this 👍

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XRaySpeX · ‎23-07-2023

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)