I'm trying to switch my BB to EE, I used a comparison site to find a good price of £24.99 for 500mb.
However when I go through the process and they check my existing provider it says there is already a switch request on my line.
In July last year I was going to switch to sky from Now, sky ballsed it up and I cancelled and continued with NOW. So I have called both Sky and NOW and they both say there is no request on my line, it is clear.
So then I goto the EE website and use the chat option, I talk to someone and they say they can sort it and sign me up but they offered £32.99, I said I had a deal for £24.99 on the website and I saved the deal and EE sent me an email confirming it, but the chat bloke insisted I didn't get anything from EE and that the problem is be cause I used a 3rd party site and I have to do it through the chat for £32.99. This isn't true as going straight through the EE site for the higher priced deal it still says there's a switch request and I cannot continue.
Is there anyway I can solve this switch request problem and get the £24.99 deal?
Thanks
So a
