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Broadband installation

WindyWeather
Investigator
Investigator

My broadband is being activated tomorrow - when should I install the equipment they sent out?

4 REPLIES 4
Chris_B
Grand Master
Grand Master

@WindyWeather  Today if you don’t have it already as you should have this by now.   I recommend a call to customer services about this. 

XRaySpeX
Grand Master
Grand Master

When you get a msg from EE that your BB has gone live.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
Been on phone with them the last hour - some will connect and some won't!

Tried for hour and a half yesterday with an agent and no joy. Only my mobile, eufy and PC will connect, so tech guy going to visit today. Fingers crossed