Broadband installation

WindyWeather
Investigator
Investigator

My broadband is being activated tomorrow - when should I install the equipment they sent out?

4 REPLIES 4
Chris_B
EE Community Star
EE Community Star

@WindyWeather  Today if you don’t have it already as you should have this by now.   I recommend a call to customer services about this. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
XRaySpeX
EE Community Star
EE Community Star

When you get a msg from EE that your BB has gone live.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Been on phone with them the last hour - some will connect and some won't!

Tried for hour and a half yesterday with an agent and no joy. Only my mobile, eufy and PC will connect, so tech guy going to visit today. Fingers crossed