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Broadband down

Vapingyid
Explorer

‎09-07-2023 08:44 PM

My broadband is down in Tredegar south wales wondering if anyone else is having any issues as I’ve checked everywhere and it’s saying there’s no issues be switched off my router and the small box as I’ve got broadband without a landline  left everything off for 10 minutes and still nothing 

0 Helpful
2 REPLIES 2
XRaySpeX
Grand Master
Grand Master

‎09-07-2023 09:11 PM

Is it Full Fibre you have?

BB faults are rarely area-wide but specific to your particular line but if it is a neighbourhood issue, you could consult BT Service Status to see if any faults are being attended to in your local area.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
Vapingyid
Explorer
In response to XRaySpeX

‎09-07-2023 09:15 PM

Yes it is full fibre thanks for the advice I’ll try that one  bt service checker 

0 Helpful