Broadband down

Vapingyid · ‎09-07-2023

My broadband is down in Tredegar south wales wondering if anyone else is having any issues as I’ve checked everywhere and it’s saying there’s no issues be switched off my router and the small box as I’ve got broadband without a landline left everything off for 10 minutes and still nothing

XRaySpeX · ‎09-07-2023

Is it Full Fibre you have?

BB faults are rarely area-wide but specific to your particular line but if it is a neighbourhood issue, you could consult BT Service Status to see if any faults are being attended to in your local area.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Vapingyid · ‎09-07-2023

Yes it is full fibre thanks for the advice I’ll try that one bt service checker