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Broadband and landline

Janc1508
Investigator
Investigator

‎23-02-2024 12:59 PM

I have ended and cancelled my contract for broadband and landline. My landline is still live is this correct.

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2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎23-02-2024 02:29 PM

No, they are together on the contract.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Mustrum
EE Community Star
EE Community Star

‎23-02-2024 03:43 PM

@Janc1508  how long ago did you cancel, and have you had your final bill yet?

The phone line can have dial tone on it for a while after cancellation, but you should not be able to make or receive calls once the cancelation is complete.

 

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