Broadband and landline

Janc1508
Investigator
Investigator

‎23-02-2024 12:59 PM

I have ended and cancelled my contract for broadband and landline. My landline is still live is this correct.

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2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎23-02-2024 02:29 PM

No, they are together on the contract.

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Mustrum
EE Community Star
EE Community Star

‎23-02-2024 03:43 PM

@Janc1508  how long ago did you cancel, and have you had your final bill yet?

The phone line can have dial tone on it for a while after cancellation, but you should not be able to make or receive calls once the cancelation is complete.

 

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