Billing

[Mammabesr35]

Hi I had a message to say my bill is ready to view I am new to ee TV and broadband but when I log in to the app or my account it does not show anything about a bill or my account etc anyone know what I need to do thanks 

[XRaySpeX]

Have you linked your BB to your a/c?

[Mammabesr35]

What do u mean BB? Sorry Im new to this

[XRaySpeX]

BB = Broadband.

[Mammabesr35]

No I don't know to. Do it

[XRaySpeX]

In your online a/c go to Manage > Link a product > Broadband customers >    Link EE Broadband > Enter your a/c no. which should start with 'GB' & Confirm.

[Mammabesr35]

OK I will try that thank you

[Leanne_T]

Hi @Mammabesr35 

Thanks for posting on the community 🙂

If you're unable to view the bill after following @XRaySpeX's advice, please call us and the team will be happy to help you get this set up. 

Let us know how you get on. 

Leanne.

[Mammabesr35]

I am. Unable to call atm I was looking for the online chat but u don't seem
to have it if u cud email me that would be great thanks

[XRaySpeX]

There no Live Chat for BB.

No one will contact you from this user discussion group other than thro' the medium of these forums by posts such as this. Anyway we haven't the faintest idea who you are. You need to phone CS or do it thro' your EE a/c.