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Bill

Helen229
Investigator
Investigator

‎13-08-2024 10:24 AM

Hi,

Please could you let me know how I can I view my EE Broadband and phone bill online. Do I have to download the EE App?

Thanks.

0 Helpful
5 REPLIES 5
XRaySpeX
EE Community Star
EE Community Star

‎13-08-2024 10:26 AM

@Helen229 : No, you can do it thro' your online EE a/c. Have you linked your BB to it?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Helen229
Investigator
Investigator
In response to XRaySpeX

‎13-08-2024 11:20 AM

Thanks. Does BB stand for Broadband? If so, how do I link it?

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Schockwave
EE Community Star
EE Community Star
In response to Helen229

‎13-08-2024 11:54 AM

@Helen229 , you just need to log into your account via the website and look for Broadband, which BB stands for, is the shortened name. 

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
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XRaySpeX
EE Community Star
EE Community Star
In response to Helen229

‎13-08-2024 04:17 PM

In your online MyEE: Home > Plans & Subs > Manage numbers > Add another number > Link EE Broadband.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Helen229
Investigator
Investigator

‎15-08-2024 07:55 AM

Unfortunately, I am still unable to access my Broadband bills online. I was a BT customer and was transferred to EE when I updated my landline calling plan. I do not have an EE mobile phone and want to continue to use my BT email address as part of my profile information. I have set up an EE profile. Despite calling EE support where I was assured that the issue would be resolved, it hasn't. I do not want to spend another 30 minutes on the phone trying to resolve the matter. All I want to do is to access my account online.

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