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Bill

Deemu
Visitor

‎15-07-2026 03:46 PM

I'm not on EE broadband til Friday and they've sent me a bill for £19 + 16= 35 which is way more than I agreed to.

 

0 Helpful
4 REPLIES 4
JimM11
Community Hero
Community Hero

‎15-07-2026 04:32 PM

@Deemu The Forum is public, has no idea about anything you did or what EE did with your billing or agreements.

If the bill does not explain it for you, then call EE CS and get to someone in accounts, they will be able to explain it all to you!

garybs29
Prodigious Contributor
Prodigious Contributor

‎15-07-2026 04:36 PM

Do you perhaps have EE mobiles too? If broadband ism not starting until Friday they will not have sent you a broadband bill at all

JimM11
Community Hero
Community Hero
In response to garybs29

‎15-07-2026 04:41 PM

@garybs29 Anything is possible but as the OP posted was not expecting the amount to be the £35 so something was expected by him for something, could be additional carriage off a hub £10-15, the pleasure of talking to an EE CS Agent and applying the fee for doing so etc etc

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XRaySpeX
EE Community Star
EE Community Star

‎15-07-2026 05:36 PM

What price did you agree to?

You are always billed for a month in advance.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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