BT TV Apps

[kingsman23]

Hello - I have moved my mother over to EE broadband and Mobile (from BT) - Router installed and everything working on the day the switchover was due to take place.  I plugged the BT TV box into the WAN port on the new EE router - while I'm not expecting BT TV channels to work I thought the apps might work, like YouTub - the error reporting YVM102.  Can anyone let me know know If the apps should work in this configuration.  Thank you!

[XRaySpeX]

I would've thought it should be in a LAN port of the router. The router is the WAN to the TV not t'other way round.

[kingsman23 · Accepted solution]

Thanks XraySpec - the answer was to plug the BT TV into the EE router via one of the lan ports vs the lan port as recommended - Thank you! 👍

[XRaySpeX]

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.