Anyone actually getting anywhere near 900MB?

[djrobs33]

Had the EE 900MB full fibre for nearly a year and have been really disappointed. Doesn't seem much better or more reliable than my previous 70MB on broadband.

Depending how you test, I seem to be getting at best 450MB - which by coincidence is their min level but half the prescribed speed. Many times it does more like 270-350MB. Is there any other industry where you pay for a service and they can legally provide only half?

Also the signal of the WIFI is awful. 

[timprocter]

@Mustrum 

Well spotted, A typo on my behalf now "Edited" and corrected thank you.👍

[TuckerUK]

Had FF900 installed last February 2023 with BT. Always got full speeds. Switched to EE in October last year. Apart from some minor issues when I first Switched, I’m getting full speeds over WiFi and Ethernet with my iPhone 15 pro max and gaming PC with a 2.5GbE Ethernet port. 

Edit: only issue I have now with EE is the functionality of the EE app WiFi controls “WiFi Enhancer” “Groups” etc I always get I’m not on the home WiFi the app is very slow 90% of the time and things don’t work as intended, it’s so frustrating tbh. 

 

 

[djrobs33]

I recently bought a ASUS TUF Gaming AX3000 router. But have yet to fully configure.

Is this any good or should I return?

Assume I want to set the EE router to WIFI off? I have been playing around with WIFI on still and the ASUS also running. 

Initially I have split the bands into 2.5 and 5ghz but the 5doesn't seem to reach very far - not getting picked up by amazon firestick in bed room.

[djrobs33]

I am after a set up to hopefully boost our WIFI speed and have decent signal throughout the house.  Recommendations welcome.

[Mustrum]

@djrobs33   from what I remember you have one of the older EE Smart Routers, so your new Asus is at least WiFi6 so you should get better WiFi speeds when you are in range. But to get better coverage you would be better off with a Mesh system.

Also, why not remove the EE router and connect the Asus direct to the ONT using the standard PPOE settings?

Did you get the Asus V2 version? https://www.asus.com/uk/networking-iot-servers/wifi-routers/asus-gaming-routers/tuf-gaming-ax3000-v2... 

[djrobs33]

Thanks for the reply. Yes, I got V2 like your link. 

If I plug in direct from the ONT - will it auto detect and then ask for ISP login details? Do I have to request these from EE or can I get from the EE route somehow?

Assume if use the ASUS, I could unplug and replug in the EE router, if needed?

[XRaySpeX]

In Using & Configuring a Third Party Router you'll find everything you need to set up your router incl. the BB creds. which are now the same as BT's.

[Mustrum]

@djrobs33   not sure if your router will auto detect the ISP, but if it has an option for BT Full Fibre that should set up everything it needs. If not the settings are below, and yes, just unplug the EE router and plug your router using the same cable - save the EE one in case you have issues or ever need to speak to EE if you have a fault - they won't know how to deal with a third party router most likely!

Full Fibre

Connection type:	Point-to-Point Protocol over Ethernet (PPPoE)
Broadband username or login name:	bthomehub@btbroadband.com
Broadband password:	BT (or leave blank)
Authentication:	CHAP
DNS:	Auto or Obtain from ISP (we'll automatically provide these when you connect)

[djrobs33]

As an update - called EE and they confirmed by speed was low and way below the min level. 

Said they would send a new router. I asked for but they wouldn't send me their new WIFI - apparently that is a different part of EE and only for new plans ?!?! I said I was going to try a third part router and got the login credentials. Using the ASUS TUF Gaming AX3000 router V2 mentioned above, plugged into the ONT and solved the problem. Even got 650GB over WIFI on my phone. As high as 700 on the LAN at times. Not the 900gb but a lot better.

I don't know why they use such rubbish routers as must cost more with complaints, time, engineer trips etc..

Anyway - thanks all for your help.

[pyrotenax]