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Account Number

ZakOwen12
Explorer

‎10-10-2023 03:59 PM

I am struggling to find my account number and did not receive my confirmation email. How do I go about finding it. Thanks.

0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎10-10-2023 04:03 PM

It's at the top of your bills.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
ZakOwen12
Explorer
In response to XRaySpeX

‎10-10-2023 04:10 PM

It doesn't appear on my bills. As I can only see them on emails. I cannot setup my router on the ee website as need account number.

 

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to ZakOwen12

‎10-10-2023 04:17 PM

Do you see your bills in emails? For me the emails only tell me a bill is ready & to look at them in MyEE.

Your A/c No. should  be in your Welcome email. If you haven't kept that you will need to call EE to find out.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful