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About broadband

Helenmages69
Visitor

‎12-12-2022 07:34 PM

Hi I was supposed to have broadband connected today 12/12/22 and I was wondering when you are coming out to set it up.

thank you 

helen mages 

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎12-12-2022 07:36 PM

@Helenmages69  this is a public forum, not customer services for that information you’ll need to call customer services.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎12-12-2022 11:50 PM

@Helenmages69 : Have you yet received the EE router thro' the post? That should come at least 1 day before you go live?

Which EE BB package have you ordered?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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