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Community Activity
Trade in phone sent but not received
Hi,I recently upgraded my phone and was sent the trade in pack a few days after receiving the new phone.I have sent my old phone back in the pack provided, going in to the local post office on the 31st March where the package was weighed and scanned ...
Can't connect on mobile WiFi
wi-fi not working
Resolved! Switched tariff but no service
Hi, I recently switched tariff after many attempts it was finally sorted after complaining. However my digital home phone is not working and I keep getting a voice recorded message saying that it’s not working. I called EE and went through troublesho...
ZTE 5G MC888
Hi,I purchased this router with an EE sim last October. It worked perfectly until last Monday.It stopped working, i took the sim out and put in my phone and 5 g worked fine. I tried a Giff Gaff sim in the ZTE router and that worked fine. So there is ...
I’ve top up 60£ this month
I keep running out of data I’ve top up 3 20£ packs this month
How long does it take a sim cancelled within the 14 day period, to leave my acct
This has been one of the worst experiences ever when dealing with a provider. The wrong sim was sent to me twice, and now I have the correct sim package that includes my Apple watch, but I can't add my watch because one of the sims is still showing ...
Using an iPhone contract in a none iPhone device
I currently have a SIM only unlimited data contract that I use in a router. The contract also includes the Xbox pass. The contract is up for renewal but there is no 'on offer' contract that includes Xbox.The option would be to go for a iPhone contrac...
EE TV Box Pro losing connection to Remote
HelloI have an EE TV Box Pro which generally works very well.However about once every 2 weeks for no apparent reason, the box stops responding to the remote. The blue indicator lights, but nothing happens. Trying the remote re- pairing methods of 9 p...
I was charged 2 times for a recharge at EE
I was charged 2 times for a recharge at EE 2x (£ 15). I can't get the money back and I can't even recharge £15 that were exceeded
Continual Orange Light
Anyone else get the continual flashing orange light on the router?Openreach confirm no issues their end. 6th day straight with no internet EE accept fault but issue is still ongoing.Have to complete the following. turn off router - turn off openreach...
