30-01-2023 05:08 PM
When will I get the 5 GB of data now I have EE broadband.
Solved! See the answer below or view the solution in context.
30-01-2023 05:18 PM
@Stevepl259 It can take up to 30 fays according to the Help Page.
5GB Data Boost: Available to new and existing Pay Monthly phone or 12-month SIM Only plan mobile customers who sign up to 4GEE Home or fixed broadband plan. Data allowance boosted by 5GB. Boost added to mobile only and cannot be added to 4GEE Home device. Not available with 30 Day SIM Only plans or non-lead Sharer plans. You’ll lose the data boost if you cancel your 4GEE Home or broadband plan. In order to retain your data boost when you upgrade or change your Pay Monthly plan, your 4GEE Home or EE broadband must still be active and you must be moving to an eligible Pay Monthly plan. It can take up to 30 days from broadband account start date for your Data Boost to be applied. Data fair use policy may apply when roaming. One boost per household. Subject to availability. We reserve the right to withdraw or vary the boost at any time.
30-01-2023 05:18 PM
@Stevepl259 It can take up to 30 fays according to the Help Page.
5GB Data Boost: Available to new and existing Pay Monthly phone or 12-month SIM Only plan mobile customers who sign up to 4GEE Home or fixed broadband plan. Data allowance boosted by 5GB. Boost added to mobile only and cannot be added to 4GEE Home device. Not available with 30 Day SIM Only plans or non-lead Sharer plans. You’ll lose the data boost if you cancel your 4GEE Home or broadband plan. In order to retain your data boost when you upgrade or change your Pay Monthly plan, your 4GEE Home or EE broadband must still be active and you must be moving to an eligible Pay Monthly plan. It can take up to 30 days from broadband account start date for your Data Boost to be applied. Data fair use policy may apply when roaming. One boost per household. Subject to availability. We reserve the right to withdraw or vary the boost at any time.