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4G Connectivity Backup

Old_Guy
Investigator
Investigator

‎03-01-2026 03:28 PM

Hi

I have just ordered my 4G Backup Connectivity Device and whilst waiting for it I thought I would clear some things up.

I do not use the EE SmartHub Plus WiFi but leave it turned off and use my own Deco Meshnet System - can the 4G Backup Deice connect to this.

If not can I leave the network cable plugged in and use this rather than a WiFi connection.

If yes to above does it have to be connected directly into the back of the hub or can Plug it into a network switch upstairs to get a better signal

 

Thanks

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎03-01-2026 03:42 PM

The Connectivity Backup device may only be used in conjunction with the supplied EE SH. It may be connected to it by either Ethernet or WiFi. See Set up Connectivity Backup . It may work thro' an Ethernet Switch. Try it!

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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Old_Guy
Investigator
Investigator
In response to XRaySpeX

‎03-01-2026 03:44 PM - edited ‎03-01-2026 04:24 PM

I am using the EE SH just not its WiFi. So as long as it will work via network cable either directly into the SH or via a switch I am happy - I just didn't want to have to turn the SH WiFi back on again!

 

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