2 week review of EE 1.6gbs

[Bluenose_Dave]

Having been on the new 1.6gb/s service now for 2 weeks, and here are my views,

i have the EE new smart router plus and 3 extenders, first off i know the EE smart hub plus only has 1gb LAN ports, speeds have been ok and stable WIFI rangers from about 650-820  what is not bad, i m running with them hardwired with a lan to them, i know WiFi 6 max speeds are 1200 but rarely get them in the real world 

this package feels like it been rushed out, my reason for saying this are,  openreach engineers laptops have 1gb Ethernet ports so they are unable to check speeds from ONT or any other Speedtest at your home if you are on the 1.6gbs package

the EE router having only 1gb LAN, also it comes with a cat 5e cable, this cat of cable does up to 1gb, so if you are on 1.6gb/s you will need to get a new Ethernet lead to connected the smart hub plus to the ONT

all the WiFi features like work and game mode and WiFi controls dont work, it say page not found, i have heard that the WiFi enhanced feature has been turn off so the team can look at it and fix it as it affecting a lot of users and should be back after a month, i am unable to check speed via the router page this time it asking for me to make an EE account

speeds and connection has been stable and good, but i did have a lot of issues getting the service

i know of people who have bought a 3rd party router so they can get full access to the raw 1.6gbs speeds, and they are having no issues on speeds as router has 2.5gb LAN on them unlike the EE smart hub plus

i have bought a usbc to 2.5gb Ethernet adapter so i can test the raw speeds at the ONT, plus if openreach do need to test speeds at my home they will be able too

so in short i hope you can see why i think this package has been rushed out from the fact openreach dont have the kit to test speeds at the customer home, to all the issues with the new smart hub plus

[Bluenose_Dave]

I believe they will be sent out, but I will be calling next Monday and again Tuesday to make sure they sending mine out, and yes 4 x 2.5gb LAN ports. You even get 2x 2.5gb ports on the WiFi repeaters,

[XRaySpeX]

Will another feature of the SH Pro be no nearly 1 year of issues & settling down (?) that we are having with SH+?

[Bluenose_Dave]

Who knows, but can’t be much worse ee app unusable for months, so I happy to roll the dice and see….

[cliffy37]

ANyone know if these can work as part of a mesh system with a third party router

[Ewan15]

Unless you live in a mansion you really do not need to be worried about Ethernet cable category as long as you are using a minimum of Cat 5E.

Cable quality is the key factor. Obviously if you are buying new cables buy good quality Cat 6E, if you want to spend the money get Cat 8, but you are unlikely to see the difference unless you are a data centre.

This video is very helpful Ethernet cables speed tested @ 2.5 Gbps. Cat 5E,Cat 6 and Cat 7 cables SPEED comparision! (youtube.c...

EE are due to release a WIFI 7 version of their Hub with 2.5 GB ethernet ports.

[Bluenose_Dave]

Having spoke to EE netgen 1gb plus team about the smart hub pro, I was advised to get put through to this department on launch day or day after to get the new router sent out. This is just for 1.6gb users, also I was told they only send 1 pro WiFi units, as I have 3 squares I had hoped they would send out the amount you have. So it be a call up to request more if needed and you fit requirements for more as they able to see connected devices and speeds 

[garetc]

Thanks for the investigation @Bluenose_Dave 

Good to know about the satellites, I’ve got 2 at the moment which are set up as a backup. I might call up after the 16th and see if it can get the system swapped out with an extra satellite. My additional satellite is for the Ethernet ports on the top floor of the house where there’s a few cables devices. 

[Bluenose_Dave]

The satellite are even better as they now have 2 Ethernet ports and both are 2.5gb, what will be very helpful on the top floor, plus can backhaul to it for the full 1.6gb getting to them for maxing WiFi speeds

[garetc]

Full specs are here EE Launches Wifi 7 - ISP Review article  they seem pretty impressive!

[iJason]

When Can I call up and order the new Router ?   

Can someone advise.