2 week review of EE 1.6gbs

[Bluenose_Dave]

Having been on the new 1.6gb/s service now for 2 weeks, and here are my views,

i have the EE new smart router plus and 3 extenders, first off i know the EE smart hub plus only has 1gb LAN ports, speeds have been ok and stable WIFI rangers from about 650-820  what is not bad, i m running with them hardwired with a lan to them, i know WiFi 6 max speeds are 1200 but rarely get them in the real world 

this package feels like it been rushed out, my reason for saying this are,  openreach engineers laptops have 1gb Ethernet ports so they are unable to check speeds from ONT or any other Speedtest at your home if you are on the 1.6gbs package

the EE router having only 1gb LAN, also it comes with a cat 5e cable, this cat of cable does up to 1gb, so if you are on 1.6gb/s you will need to get a new Ethernet lead to connected the smart hub plus to the ONT

all the WiFi features like work and game mode and WiFi controls dont work, it say page not found, i have heard that the WiFi enhanced feature has been turn off so the team can look at it and fix it as it affecting a lot of users and should be back after a month, i am unable to check speed via the router page this time it asking for me to make an EE account

speeds and connection has been stable and good, but i did have a lot of issues getting the service

i know of people who have bought a 3rd party router so they can get full access to the raw 1.6gbs speeds, and they are having no issues on speeds as router has 2.5gb LAN on them unlike the EE smart hub plus

i have bought a usbc to 2.5gb Ethernet adapter so i can test the raw speeds at the ONT, plus if openreach do need to test speeds at my home they will be able too

so in short i hope you can see why i think this package has been rushed out from the fact openreach dont have the kit to test speeds at the customer home, to all the issues with the new smart hub plus

[JimM11]

Would not bet on that, they probably don't want you all complaining that there was a £10 delivery charge added to your account's so getting them foc and by snail mail...

[gmbuspunk]

Ive had exec team on hes hoping for today or tommrow despach and im npt impressed with the fact the seem very relucent yo add compo if only brsk 2gbps was avalible in my area

[Bluenose_Dave]

Was it by text you got the message from EE?

[cliffy37]

@Bluenose_Dave Hope you are right with regards to 48Hours, my text said 72 hours though

[cliffy37]

@Bluenose_Dave Yep text received at 1153AM

[Bluenose_Dave]

I had 2 routers sent out and both was tracked 48 Royal Mail as far as I know don’t do 72 hours, I guess the extra 24 hours is for EE to dispatch them making it 72 hours

[Bluenose_Dave]

If you go into the EE app them manage and broadband and click included with my package does it say pro for you,obviously to the lucky ones who had had a ee text today

[garetc]

Royal Mail’s 48 service is officially 2-3 working day service so they could be going off that?

[gmbuspunk]

Ill hear off mum in an hour 20 so hopefully ill have the text to

[garetc]

Not yet for me..