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2 week review of EE 1.6gbs

Bluenose_Dave
Established Contributor
Established Contributor

Having been on the new 1.6gb/s service now for 2 weeks, and here are my views,

i have the EE new smart router plus and 3 extenders, first off i know the EE smart hub plus only has 1gb LAN ports, speeds have been ok and stable WIFI rangers from about 650-820  what is not bad, i m running with them hardwired with a lan to them, i know WiFi 6 max speeds are 1200 but rarely get them in the real world 

this package feels like it been rushed out, my reason for saying this are,  openreach engineers laptops have 1gb Ethernet ports so they are unable to check speeds from ONT or any other Speedtest at your home if you are on the 1.6gbs package

the EE router having only 1gb LAN, also it comes with a cat 5e cable, this cat of cable does up to 1gb, so if you are on 1.6gb/s you will need to get a new Ethernet lead to connected the smart hub plus to the ONT

all the WiFi features like work and game mode and WiFi controls dont work, it say page not found, i have heard that the WiFi enhanced feature has been turn off so the team can look at it and fix it as it affecting a lot of users and should be back after a month, i am unable to check speed via the router page this time it asking for me to make an EE account

speeds and connection has been stable and good, but i did have a lot of issues getting the service

i know of people who have bought a 3rd party router so they can get full access to the raw 1.6gbs speeds, and they are having no issues on speeds as router has 2.5gb LAN on them unlike the EE smart hub plus

i have bought a usbc to 2.5gb Ethernet adapter so i can test the raw speeds at the ONT, plus if openreach do need to test speeds at my home they will be able too

so in short i hope you can see why i think this package has been rushed out from the fact openreach dont have the kit to test speeds at the customer home, to all the issues with the new smart hub plus

FFTP Busiest Home Bundle 1.6Gb,
Smart hub Pro and 3 backhauled smart WiFi Pro extenders
WiFi 7 devices iPhone 16 Pro Max
626 REPLIES 626

@timprocter wrote:

All you need to know in this video here. 


You won't! That video is all about the  EE Smart Hub (2023) ,model no. SH20A, 2 EE router models before the projected EE Smart Hub Pro. It's not even about the currently supplied  EE Smart Hub Plus ,model no. SH31B.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
gmbuspunk
Established Contributor
Established Contributor

All the new iPhone 16 and 16 Pro have WiFi 7 what is  tempting me

Reply:

Im thinking of sticking of samsung and getting another s24 ultra  though the iphone is tempting me and rhe security is better on iphone

 

 

But also ee have not had a Major service buliten of the wifi 7 router although it apperantly much better than the wifi 6 and my security issues appears to have been sorted out about the lg tv mystorsly connecting

FFTP Busiest Home Bundle 1.6Gb Hopefully we get the wifi 7 router before christmas 2024
Part of the wifi 7 (smart Hub Pro gang)
Finnaly got the smart hub pro thursday 10 th october 2024
Just in time for christmas 2024 >69 days or less until cristmas
Merry christmas and Happy New year/Hogmany for 2025 may the auld lang syne ring out when it comes have to get round everyone by new year hope you had a good one now march 2025 is here
AHarMan2
Established Contributor
Established Contributor

Interesting.

I tested with CAT5e and 8 on both routers and saw no differences. However there was a difference between my Dell Lattitude 5520 and my Asus Strix gaming laptop. But both had the same results across the different cables. Trouble is the higher the FTTP speed, the more capable hardware you need (think fast PCI express gen 4/5 storage vs an SSD from 2019) to get the full speed.

But in terms of the short distance between the ONT and router, as long as the ethernet cable isnt running past any other cables emitting EMI then it shouldn't matter.

gmbuspunk
Established Contributor
Established Contributor

Interesting.

I tested with CAT5e and 8 on both routers and saw no differences. However there was a difference between my Dell Lattitude 5520 and my Asus Strix gaming laptop. But both had the same results across the different cables. Trouble is the higher the FTTP speed, the more capable hardware you need (think fast PCI express gen 4/5 storage vs an SSD from 2019) to get the full speed.

But in terms of the short distance between the ONT and router, as long as the ethernet cable isnt running past any other cables emitting EMI then it shouldn't matter.

 

Reply

What more intresting to note is the download in marginly slower but the uploads are faultless fást very streange indeed but the hub dose look better with the same etherenets

FFTP Busiest Home Bundle 1.6Gb Hopefully we get the wifi 7 router before christmas 2024
Part of the wifi 7 (smart Hub Pro gang)
Finnaly got the smart hub pro thursday 10 th october 2024
Just in time for christmas 2024 >69 days or less until cristmas
Merry christmas and Happy New year/Hogmany for 2025 may the auld lang syne ring out when it comes have to get round everyone by new year hope you had a good one now march 2025 is here
Ewan15
Skilled Contributor
Skilled Contributor

This video is very helpful on the subject of should I replace Cat 5e Ethernet cables

Ethernet cables speed tested @ 2.5 Gbps. Cat 5E,Cat 6 and Cat 7 cables SPEED comparision! 

gmbuspunk
Established Contributor
Established Contributor

Just heard on another fourum page wifi 7 is still tommrow but i hope i get one as ive just had a new router sent for secuirty issues

 

Wonder how to get through directly to the next gen team because i always go through to bt then to tech no one ever put me through to the next gen in belfast

FFTP Busiest Home Bundle 1.6Gb Hopefully we get the wifi 7 router before christmas 2024
Part of the wifi 7 (smart Hub Pro gang)
Finnaly got the smart hub pro thursday 10 th october 2024
Just in time for christmas 2024 >69 days or less until cristmas
Merry christmas and Happy New year/Hogmany for 2025 may the auld lang syne ring out when it comes have to get round everyone by new year hope you had a good one now march 2025 is here
Bluenose_Dave
Established Contributor
Established Contributor

I just called and spoke to next gen team and they saying don’t know anything about it and said try in a few weeks, the date of 17th I read in 3 different news items from different sources, even when I spoke last week I was lead to believe it was the 17th as I said about the date and was told try on Tuesday or Wednesday this week for it. Even was told there would be no cost etc and to call next gen team for it, I will send an email to the person I spoke to last week about it

 

FFTP Busiest Home Bundle 1.6Gb,
Smart hub Pro and 3 backhauled smart WiFi Pro extenders
WiFi 7 devices iPhone 16 Pro Max
timprocter
Established Contributor
Established Contributor

@Bluenose_Dave 

You should know better Dave, nothing changes on the support line.😂😂😂

Full Fibre Busiest Home Bundle 1.6Gb.
Bluenose_Dave
Established Contributor
Established Contributor

I know I should learn from the past left hand right hand unconnected with ee CS and they decided to change up the sim plans too. Spoilt my week now they have

FFTP Busiest Home Bundle 1.6Gb,
Smart hub Pro and 3 backhauled smart WiFi Pro extenders
WiFi 7 devices iPhone 16 Pro Max
Bluenose_Dave
Established Contributor
Established Contributor

Ask to be transferred to them is how I do it

FFTP Busiest Home Bundle 1.6Gb,
Smart hub Pro and 3 backhauled smart WiFi Pro extenders
WiFi 7 devices iPhone 16 Pro Max