13-07-2026 11:22 PM
We have this fabulous 1.6gb gaming package we had a good speed up to the 1st 7 months and then 3 weeks ago we been having problems for on the upload is rubbish 104 upload we should be getting at least 200 upload and the download on speed test doesn't show over 600 its unbelievable we pay loads of cash amount for a rubbish service a openreach engineer who is a good friend of mine said we need our profile changed on out fibre line I spoken to EE customer service all im getting from then is the same thing your home Broudband is working from our end well its not from my home
EE is starting to show there customer service is no good just take my cash thats it ...anyone got any ideas please
14-07-2026 10:51 AM
@Jay03kuga New i had seen one recently, link to an EE App speed test done.
Re: 1.6 package down since yesterday - Page 6 - The EE Community
14-07-2026 11:44 AM - edited 14-07-2026 11:48 AM
@Jay03kuga wrote:
Should be getting 200mg upload
Sez who? Not EE! That's not what EE sold you & you bought: