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1.6gb gaming package high speed not good enough

Jay03kuga
Investigator
Investigator

We have this fabulous 1.6gb gaming package we had a good speed up to the 1st 7 months and then 3 weeks ago we been having problems for on the upload is rubbish 104 upload we should be getting at least 200 upload and the download on speed test doesn't show over 600 its unbelievable we pay loads of cash amount for a rubbish service a openreach engineer who is a good friend of mine said we need our profile changed on out fibre line I spoken to EE customer service all im getting from then is the same thing your home Broudband is working from our end well its not from my home 

EE is starting to show there customer service is no good just take my cash thats it ...anyone got any ideas please 

11 REPLIES 11

@Jay03kuga New i had seen one recently, link to an EE App speed test done.

Re: 1.6 package down since yesterday - Page 6 - The EE Community


@Jay03kuga wrote:
Should be getting 200mg upload

Sez who? Not EE! That's not what EE sold you & you bought:Capture.JPG

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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